James Silson serves as the Sector Manager for Utilities at DeterTech, where he specialises in managing and nurturing relationships with key clients and stakeholders within the utilities sector across water, gas and electricity he draws on over a decade of experience in Waste, High Service Distribution across similar industries.
James develops and executes strategic account plans to ensure client satisfaction, build lasting partnerships, and drive business growth across a national portfolio. As the primary point of contact for high-value accounts in this matrix organisation, he works closely with dedicated internal Account Executive, Local Surveyors, Crime Intelligence, SST Covert Teams, and Manned Guarding teams to deliver customised security solutions tailored to the unique needs of the utilities industry, ensuring alignment with client goals, leveraging key insights and regulatory standards (OFGEM) across AMP periods adopting finance proposals across CAPEX or OPEX models.