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The ARC.

Security alarm monitoring by our BSEN50518 accredited, in-house, Alarm Receiving Centre (ARC) ensures a rapid response to any alarm activation.

Rapid Response.

At DeterTech we understand the importance of timely and correct escalations to incidents on your sites. That’s why all of our proprietary surveillance technology is securely monitored in our own UK BSEN50518 accredited ARC, 24/7/365. 

 As all DeterTech intrusion detection cameras are uniquely identifiable, in the event of an activation, our trained ARC monitors are notified within seconds and can view still or video data instantly, while referencing the camera’s location on your site. This enables us to escalate suspicious activations quickly and effectively, to a pre-agreed list of key holders or to a mobile security response, ensuring the best possible response to incidents on your sites. 

In-house Expertise.

Manned 24/7/365, our in-house team of Security Industry Authority (SIA) licensed operatives specialise in temporary site security monitoring and give our customers an unparalleled level of service which is a real differentiator from our competitors, who often contract to third party ARCs.

When an alarm is activated, we will:

• Assess the situation by viewing the accompanying video. 
• Alert the customer’s assigned member of staff and key holder. 
• Contact the relevant emergency services, if appropriate. 
• Send a member of our security team to assess the situation at the site.   
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