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Data Usage Policy.

Please read this Data Usage Policy carefully before using our website.

1. Introduction and General Terms

DeterTech Limited is committed to safeguarding your personal information. Whenever you provide such information, We are legally obliged to use your information in line with all relevant local laws concerning the protection of personal information derived from the General Data Protection Regulation 2016.

The Data Controller is DeterTech Limited.

This Data Usage Policy sets out how We obtain, Use and protect any personal information you provide to Us, whether online, via phone, text, email, in letters or other correspondence.

2. Who We are?

We are DeterTech Limited (“DeterTech”/”We”/”Us”). We operate the Website DeterTech is a company registered in England and Wales under company number 06276943 and with our registered office at Partnership House, Central Park, Telford, TF2 9TZ, United Kingdom. To contact Us, please see our Contact Us page

3. What information do We collect?

We collect information for the purposes described under section 4 below. This may include your name, address, telephone numbers, email address, insurance information and details of the property or valuable(s) to be protected.

We will use the details that you provide to Us in order to provide the services and discharge our obligations to you that we have stated to provide, namely to assist you in monitoring, protecting, identifying and recovering your property. 

SmartWater: The SmartWater you receive will be uniquely coded and will be linked to the address (domestic or business) you have provided us with so that we may use it for the legitimate purpose of tracing you as the owner if your marked property is ever found. Other than as set out below, We will only use your information for the purposes that you would reasonably anticipate or that We state when We collect it.

We are continually looking for ways to improve our products and services with, for example, insurance products or other security products. If you consent to receive information about such products and services from time to time, you may also be prompted to provide details of your current insurer(s) and your policy renewal date(s).

4. How will We use the information We collect about you?

We will use the information you provide to Us:

For administration purposes, namely to:

Process your order(s) and payment(s);

Send updates regarding the status of your order(s);

Deliver the product(s) you have ordered;

Deal with enquiries and requests;

Enable third parties to carry out technical, logistical or other function on our behalf.

For prevention of fraud, theft, trespass, vandalism or loss;

Register your unique SmartWater codes on our database;

To contact you for any other purposes that We state and you have expressly agreed to.

We will retain the personal information you provide within the United Kingdom and European Union and will not transfer it to any other country or territory except with your express prior consent.

5. Will DeterTech share my personal information with anyone else?

Except: i) as set out in paragraphs 3 and 4 above; and (ii) to regulatory and law enforcement agencies where lawfully requested to do so, We will not share your personal information with anyone else, without your prior express consent.

6. How long will DeterTech keep my personal information?

We will hold your personal information on our systems for as long as is necessary to discharge our contractual obligations to you and/or only for so long as We have a legitimate purpose for doing so.

7. Can I update, correct or delete my personal information or contact preferences?

The accuracy of your information is important to Us. If any of the information We hold about you is inaccurate or out of date or you wish to amend your contact preferences, please contact Us using our Contact Us page

You have the right to request a copy of the personal information We hold about you and to have any inaccuracies corrected. We may require you to prove your identity with two pieces of approved identification. Where you have provided information that is not necessary for the purpose of fulfilling our contractual obligations you may ask us to delete those details and forget them.

You can request for your personal information to be removed from our database. 

Please note we will retain the last known location where your unique SmartWater forensic code is registered to assist law enforcement with their enquiries, if lawfully requested to do so.

Please address requests and questions about this or any other question about this Data Usage Policy to the Data Protection Officer using our Contact Us page

8. Security

DeterTech is committed to the security of your personal information and We have security procedures in place to protect the loss, misuse or alteration of information under our control.

9. Changes to our Data Usage Policy

This Data Usage Policy may be updated from time to time. It is your sole responsibility to check it frequently on and each time you submit personal information to Us.

Information about the use of Cookies on our website.

We respect the privacy of visitors to and associated websites managed by our organisation. This cookie policy provides you, the site visitor, with information about our use of cookies and the purposes for using them.

Further information can be found at our privacy policy.

Our websites use cookies to identify you and distinguish you from other visitors enhancing your user experience. Enabling cookies can provide a tailored browsing experience and will allow section of our websites to operate. In most instances, the cookie does not retain personal information about you.

What is a cookie?

A cookie is a small data file which is stored on your browser or the hard drive of your device, some are strictly necessary and will be placed directly to your device. You can change the cookie setting at any time.

What cookies do we use and why?

Strictly necessary


Third Party


Strictly necessary cookies will not require your consent.

The functional, analytics and third party do require your consent in advance of them being installed on your device. They are in place to provide the optimum browsing experience and to allow DeterTech Limited to review information relating to site user navigation around the site. Third party cookies will be placed if accessing content not hosted within this site. 

The option for you to consent to their use when using our websites is simply to continue using them or by selecting the relevant option on the banner displayed to you when accessing the site. 

You can amend or withdraw your consent for any of the cookies we use in your browser settings at any time but please note this action can affect the performance and functionality of our websites and your browsing experience when accessing information at

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